Shipping

 


Shipping

We can ship to virtually any address in New Zealand not including PO Boxes. All of our products are shipped free of charge.

Shipping option

Estimated delivery time

Price

North Island Kaitaia-Wellington (NZ Post)

Overnight Delivery

FREE

All South Island (NZ Post)

3-5 Working Days

FREE

Please note if your address is rural please allow an extra working day

 

FREE

 


All parcels are sent with a 'signature required'. If no one is home, the courier will leave a card to call to let the receiver know they have missed a parcel. They can use this card to get the parcel redelivered or redirected at a convenient time.

Saturdays
Please Note: Parcels are not picked up or sent out on weekends or public Holidays

Pick Up
Sorry, we are an online only business and do not allow pick ups.

Damages
If your product arrives damaged, please contact us within 24 hours. Please keep all your original packaging as this helps making a claim to NZ Post smoother and faster.

 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@giftboxcreationz.com with your name and order number, and we will look into it for you.

Please Note: During public holidays, Christmas, and New Year delivery of your parcels could take longer due to high demands and delays with the Postal Service. We cannot take responsibility for delays due to supply of incorrect addresses, extreme weather conditions, or non delivery due to unsafe locations, these circumstances are beyond our control and endeavor information is provided correctly to ensure this does not happen.